Our 60-Day Guarantee
Try it on the water. If it’s not right, tell us within 60 days of delivery and we’ll repair, replace, or refund. No drama.
- ✓ Free returns on guarantee claims
- ✓ Fast support from real sailors
- ✓ Lower-impact packaging
What’s covered
- Manufacturing defects or premature failure under normal use
- Wrong size/fit or the product just isn’t working for your boat
- Shipping damage or missing parts (tell us within 7 days)
What’s not covered
- Damage from misuse, neglect, or non-class-legal modifications
- Normal wear and tear after extended use
- Final-sale/custom items (we’ll always try to help)
How to start a claim
- Email andrew@sailing-store.com with your order #.
- Include quick photos/video and a sentence on what went wrong.
- We’ll reply with a prepaid label or next steps within 1 business day.
Need it faster? Call or text the number on your order confirmation.
Refunds & exchanges
Refunds are issued to the original payment method once we receive and inspect the item. Exchanges ship as soon as your return scans in with the carrier.
Class-legal promise
Racing gear we sell is class-legal unless clearly noted. If an item isn’t legal for your class, we’ll take it back on our dime.