Support & Contact

Real people who sail. Fast, friendly help with orders, setup, or picking the right gear.

Email

Best way to reach us. We usually reply the same day (M–F).

andrew@sailing-store.com

Include order # if you have one.

Setup help

Send a photo of your rig and we’ll point to exactly what goes where.

Email a photo →

We’ll reply with annotated tips.

Race-day?

Need urgent help? Add “RACE DAY” to your subject and we’ll try to prioritize the reply.

Priority email →

Shipping & Returns

Shipping

  • In-stock items ship in 1–2 business days.
  • Tracking email when your label is created.
  • Eco-friendly, plant-based packaging.

Returns

  • 60-day no-hassle returns on unused items.
  • If something’s defective, we’ll repair, replace, or refund.
  • Email us first so we can issue an RMA & instructions.

Guarantee

  • We only ship gear we’d race with ourselves.
  • Questions about fit or install? Email any time.

FAQs

How fast do you ship?
Most in-stock items leave same or next business day. You’ll get tracking automatically by email.
What’s your return policy?
60-day returns on unused items. If something isn’t right with stuff we make, even if it's used we’ll make it right.
Do you ship internationally?
Yes we do but our cart doesn't let you checkout yet, so email me and I can invoice you and look up shipping to your area.
Can you help me rig it?
Absolutely, send me a photo of your boat and where you're stuck and we’ll help you figure it out.

Didn’t find what you need?

Email us — we’re happy to help

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